Warranty Information

Keep your tools going strong.

Contact our Customer Service so we may address your warranties.

Tel: (508) 835-2900
Toll Free: (800) 456-9355 (US & Canada only)
Fax: (508) 835-2944
customerservice@lowellcorp.com


Lowell’s products are guaranteed against defects in material and workmanship for a period of one year after installation so long as date of installation is less than 24 months after date of manufacture. The Lowell Corporation certifies that Lowell T-Torkers have been calibrated to an accuracy of plus or minus ten percent of the torque value stamped on the tool. These are delicate instruments. Do not use them as hammers. This Warranty will be void if there is any evidence of using these tools as a hammer. These tools are guaranteed to be free from defects in material and workmanship for a period of one year from the date of sale, provided they are used as torque instruments.

THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY, FITNESS FOR USE, OR OTHERWISE.

Lowell shall have no liability for defects until the goods are returned to it with its permission. Buyer’s exclusive remedy shall be the replacement, correction or refund of the purchase price of the defective part, at Lowell’s option. In no event shall Lowell be liable for incidental or consequential damages for any cause whatsoever, whether breach or warranty or otherwise.